Complaints about the quality of cosmetics and perfumes increased in Russia

Russians began to buy cosmetics 15% less often. Rospotrebnadzor in February held a “hot line” on the quality and safety of perfumery and cosmetic products. The Russians turned to her 5429 times. A year ago, there were a thousand fewer such appeals. This was reported in the press service of the department.

The specialized hotline of Rospotrebnadzor, which worked from February 6 to February 17, received 5429 calls. This is almost 1.5 thousand more than during a similar action last year, the ministry said.

“Consumers were interested in what mandatory information the labeling of perfumery and cosmetic products should contain, on which products it must be present, what information should be placed on cosmetics for children,” Rospotrebnadzor said.

The buyers also asked the department’s specialists to help draw up claims against the sellers: lawyers helped write 145 appeals.

The volume of counterfeit perfumes in perfumery has been consistently decreasing in recent years, Izvestia was assured at the Higher School of Economics.

If in 2019 there were almost 60 million units of counterfeit perfumes on the market, by the end of 2022 this number has more than halved to 29 million packages. Compared to 2021, the volume of spirits in illegal circulation decreased by 16%, they calculated there.

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